Disabling and re-enabling two step verification will give you the option to setup a new device. If you add successfully, all information from the old phone will be synchronized to the new phone. I stumbled upon this post after having the same issue.
I have purchased a new iPhone 14 and I am trying to transfer MS Authenticator from iPhone 11 to 14. On your mobile device, tap Mobile Add icon Using your mobile devices camera, scan the barcode/QR code displayed in. First you need to enable the Microsoft Authenticator cloud backup feature by starting the app on your old phone, clicking on the 3-dot icon and selecting Settings. How to transfer the Microsoft Authenticator app to a new phone. As a particular customer, I have purchased MS Office 365 on my own and for that reason I have it registered under, lets say, . Note that in order to transfer all data from the old phone, the Cloud Backup feature needs to be enabled. Tap it and enter the email address you used on your old phone. MS Authenticator is working fine with this email and device. Once done, you need to open the Microsoft Authenticator app on your new mobile device, and you'll see an option called BEGIN RECOVERY. You can use your personal email address as your recovery account. Now, you need to add an account for recovery. Next you turn on the option Cloud backup (Android phone) or iCloud backup (iOS phone). How to transfer the Microsoft Authenticator app to a new phoneįirst you need to enable the Microsoft Authenticator cloud backup feature by starting the app on your old phone, clicking on the 3-dot icon and selecting Settings. Note that in order to transfer all data from the old phone, the Cloud Backup feature needs to be enabled. If you have a new phone and want to bring all of your app data to your new phone, follow the instructions below. The app helps with two-factor authentication on different websites. Microsoft Authenticator is the familiar login verification code generator on Android and iOS.
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